COVID-19 Notice

Updated November 2020

Dale Charles Physiotherapy and Sports Clinic Physiotherapy are committed to ensuring the health and well-being of our clients, staff, therapists and community.

In keeping with current recommendations related to the COVID-19 pandemic, many changes have been implemented. Both clinics will be operating at reduced capacity; all staff and clients will be screened daily; increased cleaning procedures are in place; staff will be wearing PPE.

Clients will be screened twice for any known symptoms COVID-19; initially, by phone prior to their appointment, and again upon arrival at the clinic.

Clients will be required to wear a mask. It is your choice whether to bring your own, borrow a clean re-useable cloth mask, or purchase a disposable mask.

Please arrive at your appointment time as our waiting rooms are currently closed.

We ask all clients to come directly from home wearing clean clothing, and refrain from visiting the bank or grocery store prior to their appointment. Please leave any unnecessary personal items (jackets, bags) at home or in your vehicle.

If you are feeling unwell or experiencing any symptoms (fever, chills, cough, shortness of breath, headaches, muscle aches, fatigue, nausea, vomiting, or a loss of the sense of smell or taste), please stay home and seek medical advice from your Family Doctor, or by calling 811.

Prepayment is encouraged, either by credit card or e-transfer. Receipts will be emailed.

Please feel free to contact the clinic by phone or email.

Be kind to yourself and others by staying healthy, active and well.